Frequently Asked Questions
Everything you need to know about bringing ÁTHOS into your home.
What is the typical shipping timeline for furniture orders?
Standard furniture pieces typically ship within 5-7 business days. For larger items requiring white-glove delivery, please allow 2-3 weeks for scheduling and transit to ensure your items arrive in pristine condition.
Do you offer international shipping for home decor?
Currently, ÁTHOS ships to the contiguous United States and Canada. We are working on expanding our logistics network to include international destinations in the near future.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are not eligible for return unless they arrive damaged or defective.
Are the materials used in ÁTHOS products sustainably sourced?
Sustainability is at the core of our brand. We partner with artisans who use FSC-certified wood, organic textiles, and recycled metals to minimize our environmental footprint while maintaining premium quality.
How can I track the status of my delivery?
Once your order is processed, you will receive a confirmation email with a tracking link. For freight deliveries, our logistics partner will contact you directly to schedule a convenient delivery window.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free financing options through Affirm for larger home investments.